Frequently asked questions

We keep things simply by having one flat rate shipping fee of $6 for order under $75. Shipping is free with orders over $75.

Yes! All of our products have been formulated with pregnancy-safe oils, so they can be used at any stage, with the exception of our Birth Support oil, Birth Support pulse point, and Energise Pulse point, which should only be used after 39 weeks or once in labor.

Yes - All baby products have been formulated with oils that are gentle on a newborn's skin.  If using baby massage oil avoid eye area.

We recommend the use of Birth Support Massage Oil from your due date or once labour has established

All of our products are best stored in a cool dark place such as a cupboard or draw and we recommend that you avoid direct sunlight to help extend the life of the products.

Not at all! Our nipple balm is made from 100% natural, edible, plant based ingredients. Free from lanolin and nut oils. Vegan Friendly

Yes - We pride ourselves on being open and transparent. Inspired by nature. We list all of our ingredients so you know exactly whah each product contains. No harsh chemical, No artificial fragrances, colours or preservatives, No animal testing.

No - Although lanolin based creams can be effective we choose not to include it in our nipple balm as there have been some concerns about exposure to traces of pesticides and wool allergies.

Totally. Botty balm can be used with both cloth and disposable nappies.

Sometimes in colder weather balms may have specks and appear firmer. This is due to the wax or butter ingredient that solidifies in cooler temperatures.  As soon as it is in contact with warm skin specks will soften and disappear.

Here you can place an explanation or answer to the question.

Absolutely not. All products are cruelty free and have been tested on voluntary humans. Most products are suitable for vegans, with the exception of botty balm which contain bees wax.

All ingredients are listed on our website.  We advise you perform a small patch test prior to using any new product

No  -  We choose not to add water to any of our massage oils or balms so that we can stay preservative free.

We use only natural ingredients with no added preservatives. If stored correctly (in a cool , dark place) Your products will keep for a minimum of 6 month once opened.